Cómo vincular el detector inteligente de filtraciones
This article contains information relevant to the Moen Flo App, which was formerly known as the Moen Smart Water Network app, Moen Smart Water app, Moen app, and Flo by Moen app.
This article contains information relevant to the Moen Flo Detector, which was formerly marketed as the Moen Smart Water Detector and Moen Smart Leak Detector.
This article contains information relevant to the Moen Flo Shutoff, which was formerly known as the Flo Smart Water Monitor and Shutoff system.
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Pairing your Moen Flo Detector with your Flo by Moen APP |
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Antes de continuar, asegúrese de completar los pasos siguientes:
To start using your Moen Flo Detector, you’ll need to pair it to your Wi-Fi through the Flo by Moen app. First, remove your Moen Flo Detector from the box and make sure you're within range of your Wi-Fi router. Abra la aplicación Flo by Moen. Asegúrese de haber seleccionado la ubicación correcta si tiene más de una. Then, select Add New Device, and add your Moen Flo Detector. Give your Moen Flo Detector a nickname. Le recomendamos ponerle el nombre de la ubicación en la que se encuentra para que pueda identificarlo fácilmente. Next, remove the Wall Mount from your Moen Flo Detector, then the top cover by twisting the Moen Flo Detector open. Remove the battery insulator to allow power to begin flowing through the Moen Flo Detector. When the Moen Flo Detector light begins blinking blue, it is ready to pair. Si la luz no comienza a parpadear en color azul después de este paso, presione y mantenga presionado el botón reiniciar que se encuentra debajo de la batería durante 5 segundos para activar la modalidad de vinculación. Once you’ve checked both boxes and hit Next, you’ll be ready to connect your phone to the Moen Flo Detector. Puede omitir el paso siguiente si su teléfono es Android, ya que se conectará automáticamente a su dispositivo. For iPhones, open the Wi-Fi settings on your phone and connect to your Moen Flo Detector. Seleccione FloDetector en la lista de redes Wi-Fi y vuelva a la aplicación Flo by Moen. Espere mientras se actualiza la versión del firmware. Cuando se cargue la lista de redes Wi-Fi disponibles, elija la red Wi-Fi de su hogar e ingrese la contraseña. Espere algunos minutos hasta que la vinculación se haya completado. If you have a Moen Flo Shutoff and would like it to turn off your home’s water when the Moen Flo Detector senses water, you can choose that option at this time. Ahora podrá personalizar las alertas de humedad, temperatura de la habitación y nivel de batería. Recibirá alertas en su smartphone a través de la aplicación Flo by Moen en función de los límites que haya elegido para estas categorías, si es que decide habilitarlas. Congratulations! Your Moen Flo Detector is ready for use. Colóquelo en la ubicación deseada para que comience a detectar fugas. You may pair multiple Moen Flo Detector to your account, along with the Moen Flo Shutoff for whole-home protection from leaks and water damage. To learn more about the Moen Flo Detector, it’s configurations and functionality, visit our librería de videos, en donde encontrará una guía más completa. Importante: si recibe el mensaje "Falló la vinculación", trate de realizar un Reinicio completo para resolver el problema. Si tiene más preguntas, envíe un correo smarthome@moen.com o llame al 800-BUY-MOEN (1-800-289-6636). |
FAQs: Frequently Asked Questions: |
Q: What do I need to do before setting up my Moen Flo Detector?
A: Before you begin setup, make sure you:
- Download the Flo by Moen app from the App Store or Google Play.
- Create your free user account.
- Add and complete the information about your location in the app.
Q: How do I pair the Moen Flo Detector with my Wi-Fi?
A: Follow these steps:
- Unbox your Moen Flo Detector and ensure you're within range of your Wi-Fi router.
- Open the Flo by Moen app and select the correct location (if you have more than one).
- Tap Add New Device and choose Moen Flo Detector.
- Assign a nickname to your device (e.g., “Basement” or “Laundry Room”).
Q: How do I power on the Moen Flo Detector?
- Remove the Wall Mount and then twist off the top cover.
- Take out the battery insulator to activate the device.
- When the light blinks blue, it’s ready to pair.
- If it doesn’t blink blue, press and hold the reset button (below the battery) for 5 seconds.
Q: How do I connect my phone to the Moen Flo Detector?
- Tap Next in the app after confirming the previous steps.
- Android users: Your phone will connect automatically.
- iPhone users: Go to your phone’s Wi-Fi settings, select FloDetector, then return to the app.
- Wait for the firmware update to complete.
Q: How do I connect the device to my home Wi-Fi?
- When prompted, select your home Wi-Fi network from the list.
- Enter your Wi-Fi password.
- Wait a few minutes for the pairing to complete.
Q: Can the Moen Flo Detector work with the Moen Flo Shutoff?
A: Yes! If you have a Moen Flo Shutoff, you can configure it to automatically shut off your home’s water when a leak is detected.
Q: Can I customize alerts?
A: Absolutely. You can set alerts for:
- Humidity
- Room temperature
- Battery level
You’ll receive notifications via the Flo by Moen app based on your selected thresholds.
Q: Can I use more than one Moen Flo Detector?
A: Yes, you can pair multiple Moen Flo Detector to your account for whole-home protection.
Q: What should I do if pairing fails?
A: If you receive a “Pairing failed” message, try performing a Hard Reset and repeat the setup process.
Q: Where can I find more help or information?
- Visit the video library in the Flo by Moen app for setup and troubleshooting guides.
- Contact support via email at smarthome@moen.com or call 1-800-BUY-MOEN (1-800-289-6636).