LED Light Meanings
This article contains information relevant to the Moen Flo App, which was formerly known as the Moen Smart Water Network app, Moen Smart Water app, Moen app, and Flo by Moen app.
LED Light Meanings can also be found in the Moen Flo app under Devices, tap on your faucet, tap on Tips, and then tap on LED Light Meanings.
Temperature
When your faucet is on the spout sensor indicator light meaning
Color of LED Light: The temperature of your water. Blue is cold, purple is warm, and red it hot.
Blinking: Your faucet is waiting to reach temperature.
Solid: Your faucet has reached a stable temperature.
Solución de problemas
Blinking Amber & Blue (Continuous):
Your faucet is ready for initial set up. Tap on the + button on the home screen to begin adding your device.
Blinking White (Continuous):
Your faucet is updating its software. Do not use it until the blinking has stopped.
Blinking Red & Blue (Continuous):
The Motion Sensor cannot initiate water flow. Please connect your Smart Faucet to the Moen Flo app and your home Wi-Fi to use motion control. The sensor will be enabled once the Smart Faucet is connected and runs Fine Tuning.
Blinking Yellow (2 blinks):
Your batteries are running low. Asegúrese de cambiar las baterías antes de que se agoten. Si su grifería se queda sin energía, dejará de funcionar.
Blinking Yellow (3 blinks):
Your faucet has lost network connection. Por favor verifique el enrutador de su conexión inalámbrica para asegurar que aún funciona. Debería haber un botón de reconexión en la página de configuración de su dispositivo para su grifería. Tap reconnect and follow the instructions in the Moen Flo app. This will occur if you move or change your Wi-Fi password as well.
If you deleted the device from your Moen Flo app, you will have to restart your device and re-add it. Reinicie su dispositivo tomando un clip y manténgalo presionando el botón de reiniciar hasta que escuche un tono sencillo seguido 3 segundos después por dos tonos consecutivos. Vaya a la pestaña de Dispositivos y toque en el botón de +Agregar para comenzar la configuración.
Blinking Yellow (4 blinks):
An unexpected hardware event has occurred. Si esto continúa, comuníquese con el equipo de Apoyo de Moen al 1-800-289-6636 para recibir asistencia.
Blinking Yellow (5 blinks):
There has been a hardware failure. Comuníquese con el equipo de Apoyo de Moen al 1-800-289-6636 para recibir asistencia.
Blinking Yellow (6 blinks):
Your faucet is having problems communicating with its control box. Asegúrese de que el cable de datos y el cable de energía estén bien enchufados.