Flujo de agua rápido
¿Qué significa Flujo de agua rápido?
Fast Water Flow is a critical alert related to a high rate of water flow. Esto significa que Flo detectó que uno o más de los accesorios de plomería del hogar han superado de forma colectiva el índice normal de flujo de agua que suele producirse en su hogar o que se considera normal en ese momento específico.
Causes for the Alert
This could mean that:
- Multiple water fixtures are simultaneously using more water than normal
- One or more water fixtures are using water at a higher rate of flow than normal.
- A pipe in your home water supply may have burst.
If you do not promptly reply (within 5 minutes) to this alerta crítica, Flo will shut off your water as a precautionary measure. The Flo Shutoff device will shut off the water if you do not respond within 5 minutes or the alert does not resolve in 5 minutes.
¿Qué debo hacer si recibo una alerta de Flujo de agua rápido?
- Known Source Causing the Alert- If you received this alert and were simultaneously using more water fixtures than normal, or one or more water fixtures were using water at a higher rate of flow than normal, you may consider clearing the alert and taking no further action.
- Unknown Source Causing the Alert- If you’re not sure why you received this alert, this may mean that part of your home water supply is leaking. Flo recomienda que de inmediato corte el agua como una medida preventiva e inspeccione su hogar y todos los accesorios de agua en busca de señales de agua.
Si observa una fuga, tome medidas de inmediato para limitar el daño y comuníquese con su plomero local o con la ayuda de Flo para obtener ayuda.
¿Qué debo hacer si recibo una alerta de Flujo de agua rápido?
- You Were Using Water for a Longer Period of Time Than Normal- If you received this alert and were using water for a longer period of time than normal, like taking a longer shower, washing a car, or filling a pool, you may consider clearing the alert and taking no further action.
- Sleep Mode- You can set your Flo System to “Sleep mode” before starting activities that will require water constantly running longer than normal.
- Ignore- If you plan to continue running water for a long period of time, you can also choose to ‘Ignore’ future alerts for the next 2 or 24 hours.
- If You Were Not Using a Large Amount of Water- If you were not using a large amount water when you received the alert, this may mean that part of your home water supply is vulnerable and water may be causing damage.
- Turn off Water- As a precautionary measure, Flo recommends immediately shutting off your water and inspecting your home and all water fixtures for any signs of water.
- Check Faucets & Toilets- Double check any faucets or toilets in case they have been left running. Incluso el más mínimo goteo durante un período prolongado puede activar esta alerta.
How Settings Can Impact this Alert
- FloSense Sensitivity- When a device goes through initial learning FloSense determines a set of values that will trigger a critical alert and potential shutoff. If FloSense is not active there is a secondary set of values that the device relies on to trigger an alert.
- Manual Override- The threshold in a manual override is determined by the customer. When the override is present, FloSense is overridden.
Solución de problemas:
- Check in the App for Manual Overrides
- Review the thresholds and make adjustments as needed.
If you set Manual Overrides, and you continue to get this alert, contact us at ayuda de Flo para obtener ayuda.